All Heron systems are operational. Since 1 p.m. EST today, Microsoft 365 has been experiencing an outage affecting reliable email delivery for Outlook and Exchange mailboxes. See the Microsoft status page for details.
What this means for you:
If you integrate with Heron using a Microsoft mailbox, your submissions and deliveries may be delayed until Microsoft resolves the outage.
Submissions and deliveries to or from clients using Microsoft mailboxes may also be delayed.
Heron is operating normally. This disruption originates with Microsoft.
Heron will automatically retry affected outgoing deliveries.
Our team is monitoring the situation closely and will provide updates as more information becomes available.