Workflow processing latency

Resolved·Degraded performance

This issue has now been resolved.

All submissions in the backlog have cleared and new submissions will be processed as normal.

If you are experiencing any remaining issues, please contact support@herondata.io.

Tue, Oct 20, 2026, 02:22 PM

(1 week ago)

Affected components

Oct 20, 2026, 11:05 AM

02:22 PM

Application Form Parsing

Bank Statement Parsing

Transaction Categorization

Enrichments (Industry, Courts, Credit, ..)

Sync to CRM

Decision Intake (Broker)

Funder matching (Broker)

Submit to funder (Broker)

Updates

Resolved

This issue has now been resolved.

All submissions in the backlog have cleared and new submissions will be processed as normal.

If you are experiencing any remaining issues, please contact support@herondata.io.

Tue, Oct 20, 2026, 02:22 PM

Identified

The backlog of submissions is being cleared, and you will see delayed submissions being processed.

We currently expect this to be resolved within the next 90 minutes.

Please note that deals may not be processed in the order they were originally submitted.

Tue, Oct 20, 2026, 01:06 PM(1 hour earlier)

Identified

We are experiencing delays with processing workflows, this issue started approximately 10:30 ET / 15:30 BST.

A fix has been implemented and workflow backlog is being processed

Tue, Oct 20, 2026, 11:05 AM(2 hours earlier)