All submissions in the backlog have been processed, and new submissions are being processed as normal.
We are reviewing the incident and working through measures to prevent recurrence. We will share a summary of our findings and follow-up actions once this review is complete.
Please reach out to support@herondata.io if you experience any remaining issues
Resolved
All submissions in the backlog have been processed, and new submissions are being processed as normal.
We are reviewing the incident and working through measures to prevent recurrence. We will share a summary of our findings and follow-up actions once this review is complete.
Please reach out to support@herondata.io if you experience any remaining issues
Investigating
Unfortunately, since 1:05 ET this afternoon, we are again experiencing delays in processing
We are investigating and working on resolving this with highest priority
We sincerely apologize for the disruption
We will share updates as they are available
