PDF parsing issue

Incident Report for Heron Data

Resolved

This incident has been resolved.
Posted Jan 27, 2023 - 13:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2023 - 13:14 UTC

Identified

We are experiencing issues with our PDF parsing capabilities. The issue has been identified and the fix is in progress.
Posted Jan 27, 2023 - 12:53 UTC
This incident affected: API (Transactions) and Dashboard.